Salesforce rolls out new Slackbot AI agent as it battles Microsoft and Google in workplace AI

Salesforce relaunches Slackbot as an AI agent capable of searching enterprise data, drafting documents, and taking actions.

• •Salesforce has rebuilt Slackbot into a powerful AI agent leveraging large language models and sophisticated search.
• •The new Slackbot can access enterprise data from various sources like Salesforce records, Google Drive, and Slack conversations.
• •Initially powered by Anthropic's Claude, it will support other LLMs like Google's Gemini and potentially OpenAI's models in the future.