Cloudflare says AI made 1,100 jobs obsolete, even as revenue hit a record high
Cloudflare laid off 1,100 employees, attributing the job obsolescence to efficiency gains from AI, despite record revenue.
Read on TechCrunch →Meta is launching AI business agents on WhatsApp in India to automate customer interactions for small businesses, offering services like query responses, product recommendations, and booking management.
Why it matters
This initiative by Meta signifies a major push to integrate AI directly into widely used communication platforms like WhatsApp, especially targeting the vast small and medium-sized business (SMB) market in India. By providing AI-powered automation for customer service and sales, Meta aims to enhance business efficiency and potentially drive significant economic growth for SMBs, while also expanding the practical application and adoption of AI in everyday business operations. It also highlights Meta's strategy to leverage its platform dominance for AI product distribution.
Meta is putting smart AI assistants into WhatsApp in India. These assistants will help small businesses automatically talk to customers, answer questions, suggest products, and even take bookings. This makes it easier for businesses to operate and sell more, even when they're not online.
Cloudflare laid off 1,100 employees, attributing the job obsolescence to efficiency gains from AI, despite record revenue.
Read on TechCrunch →Sony and Nintendo are facing increased costs for memory chips due to the AI boom, leading to potential price hikes for their gaming consoles.
Read on Economic Times Tech →Airbnb is leveraging AI extensively, with AI now generating 60% of its new code and its customer support AI handling 40% of issues without human intervention.
Read on TechCrunch →